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Warranty


Betta Warranty

This warranty is given by Betta Industries Pty Ltd (ACN 169 837 656   ABN 74 558 747 186)

Address:
42-44 Box Rd
Taren Point NSW 2229

Ph: (02) 9525 7055

Email: betta@bettaindustries.com.au

Betta Industries will repair, or replace where necessary, products that have reasonable faults for a 15 year period (for wardrobes & cabinets but excluding *Thermoform doors which have a 7 year warranty), a 5 year period (for shower screens & splashbacks), and a 1 year period (for mirrors) from the date of purchase on the invoice.

Please note our terms of warranty:

  1. Warranty period commences when the job is complete.
  2. Warranty works will be done when the job is fully paid for.
  3. Warranty works may incur a $120 call out fee.

The following is not covered under warranty:

  1. Cost of the service where faults are attributable to accident, fair wear and tear or misuse.
  2. Cost of the service where there was found to be no fault with the product.
  3. Cost of the service where faults are caused by an unauthorized person attempting to repair the product.
  4. Glass breakage.
  5. Any scratches or marks to the product which are not notified to Betta within two business days of installation.
  6. Products used for a commercial purpose.
  7. Slight colour variations due to different batches of products, different materials used, and/or aging of product.
  8. Primed doors must be painted within a month of installation.
  9. Primed products to be lightly sanded before painting.
  10. Bowing doors are due to natural causes including heat, cold, humidity, etc – contact local showroom for instruction leaflet to assist.
  11. Unforeseen issues caused by the original fixing of the old wardrobe being removed.

The following is not covered under our standard warranty:

  1. Silicon and adhesive type products as we pass on the manufacturer’s warranty of 12 months to the customer.

How to claim – To make a claim under this warranty, you need to:

  1. Find your invoice which proves the purchase and date of installation.
  2. Contact Betta Industries Head Office within one month of the fault arising in the product by phone. We will contact you within five business days.

** Many of our products come with a guarantee or warranty from the manufacturer. In addition, they come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Full details of your consumer rights may be found at www.consumerlaw.gov.au.

Free Quote

For more information, or to request a free measure and quote,
please complete your details below. or call 1300 662 966

Wardrobes, Showerscreens & Cabinets

With 46 years in the industry, Betta’s skilled consultants and experienced installers ensure that the process of choosing and fitting new wardrobes in your home will be a seamless and personalised experience.

We know that every home is unique; Betta creates custom solutions for wardrobes, shower screens and cabinets that are tailored to suit the needs and style preferences of homeowners across Australia.

Our designers and craftsmen provide custom wardrobes that unite both design and functionality. Whether you fancy a contemporary wardrobe or a classic design; a built-in wardrobe or a walk-in wardrobe, Betta will execute your vision without compromising on decor and storage.

Why We Stand Out

Outstanding Craftsmanship... 15 Year Warranty

Founded in 1973, Betta takes pride in being the leading choice in the home installation industry. With over 40 years in the building industry, Betta's experienced consultants and installers ensure that the process will be enjoyable and efficient. When you choose Betta, you will get impeccable home solutions, efficient installation and quality craftsmanship.

We have 10 Display Centres around Sydney

Visit any of our 10 display centres conveniently located across Sydney and Wollongong.

  • Bankstown: 02 9707 1422
  • Baulkham Hills: 02 9686 3755
  • Brookvale: 02 9907 3754
  • Campbelltown: 02 4628 2807
  • Drummoyne: 02 9181 2333
  • North Wollongong: 02 4226 3633
  • Pymble: 02 9488 9155
  • St Leonards: 02 9901 4616
  • Taren Point: 02 9525 7055
  • Waverley: 02 9386 1245